We want you to be completely satisfied with your purchase.

If for any reason you wish to return or exchange your jewellery, eligible products may be returned within the specified return period, provided they are unused and in their original condition with all packaging intact.

Please contact our team through the Contact page to initiate a return or exchange request.

Glimmer & Grace offers a flexible upgrade and buyback programme for eligible jewellery pieces.

Clients may return or upgrade their jewellery in the future, with up to 75% of the original purchase value applicable toward a new piece or exchange, subject to policy terms and product condition.

Our team will assist you throughout the upgrade or buyback process whenever you wish to revisit your collection.