We want you to be completely satisfied with your purchase.

Return or exchange eligible items within 7 days of delivery. Products must be unused, in original condition, and in original packaging. Contact us through the Contact page to start a return or exchange.

Glimmer & Grace offers an upgrade and buyback programme. Return or upgrade your jewellery anytime and receive up to 75% of the original CVD value plus 100% of metal's market value, minus making charges. Apply this credit toward a new piece or exchange.

Our team will guide you through every step of the upgrade or buyback process.